eConsult provides health advice online
We have introduced ‘eConsult’ to help you get health advice online:
By clicking on the most appropriate link below you can:
- self-check your symptoms and find medical guidance written by doctors 24/7
- get administrative help (e.g. a medical certificate or letter from the surgery)
- seek medical advice from our doctors at the surgery
Please note the following important information below:
- This is only for patients registered with our practice
- It is not an appropriate route to seek urgent medical help
- It is not a bypass or shortcut for requesting routine GP appointments
- Where a response has been requested, we aim to respond by the end of the next working either by email (don’t forget to check your junk email folder) or with a phone call, as appropriate to your consultation
- The eConsult tool works best for issues that we can resolve – or start to resolve – online, for example by generating a script, arranging a blood test etc. There will be some problems where the appropriate next step is for you to see or speak to a GP routinely, in which case we will advise you by email or text to make an appointment. All information about booking a face to face appointment can be found in our digital Consulting Room.
