The Hampton Trust

The Hampton Trust is a charity based in Hampshire working to break the cycle of abuse, conflict and exploitation.

We provide a variety of programmes and services to engage and strengthen individuals, families, organisations and communities.

Telephone: 02380 009898

Website: www.hamptontrust.org.uk

The YOU Trust

The YOU Trust is a charity working in Hampshire and Dorset which for over 30 years has been providing flexible care, support and advice services centred on the people we support.

In 2015/16 the Trust provided support to over 25,000 people in such specialist areas as homelessness, learning disabilities, domestic violence and abuse, young people, advice services, mental health and older persons.

Telephone: 01329 825930

Website: theyoutrust.org.uk

Email: enquiries@theyoutrust.org.uk

Hampshire Domestic Abuse Safety Plan

For information and advice on domestic abuse, please read the Domestic Abuse Safety Plan Leaflet.

Basingstoke and Alton Well-being Service

Whether you are feeling lonely, or are looking to become physically active but need help with motivation, want support with building your confidence or want to find out how to take part in activities in your community then the British Red Cross can help.

This service is available to all adults whose GP is located in North Hants.

To find out more contact:

Basingstoke – 07885 804254 (Chloe Walters)
connectnorthhants@redcross.org.uk

Alton – 07711 007985 (Sonia Winwood)
connectalton@redcross.org.uk

Further details here and about Red Cross Community Connectors here

Cruse Bereavement Care

Cruse Bereavement Care in North Hampshire is is part of over 75 local services of the national charity which for 60 years has given support and help to those in their time of need.

Help and support is strictly confidential and is given without charge.

Freephone: 0808 808 1677 (National helpline is open Monday-Friday 9.30-5pm (excluding bank holidays), and until 8pm on Tuesdays, Wednesdays and Thursdays.

Facebook:@crusebereavementcare

Twitter: @CruseCare

Andover & District: 01264 336006

Email: andover@cruse.org.uk

Basingstoke: 01264 335569

Email: basingstoke@cruse.org.uk

Website: www.cruse.org.uk/North-Hampshire-area

Winchester Bereavement Support

Winchester Bereavement Support is a registered charity. It is a voluntary organisation, offering a confidential support service to bereaved people in Winchester and the surrounding area.

Support is given through home visits by carefully selected and trained volunteers. These volunteers are called Bereavement Visitors. There is no charge for the service.

Telephone: 01962 863626

Website: www.winchesterbereavementsupport.org.uk

Email: help@winchesterbereavementsupport.org.uk

Simon Says

Simon Says knows that the death of someone important can have a devastating effect on a child or young person.

Given appropriate support and information, children and young people can be supported to understand what has happened and move forward to rebuilding their lives.

Whether the death was sudden, or expected, the charity works closely in practical and creative ways with children and young people to create an atmosphere in which grief can be shared and normalised.

Telephone: 023 8064 7550

Website: www.simonsays.org.uk

Email: info@simonsays.org.uk

North Hampshire Prostate Cancer Support Group

Meetings take place on the last Thursday of the month for men and their partners affected by prostate cancer.

Prostate cancer group information

Who is a Carer and what assistance can they get?

Please find out more on our page about carers and what assistance they can get.

Are you a young carer?

Carers Together

Carers are people who give their time, unpaid, to support relatives, friends or neighbours. This may be because they are old and frail, have a disability or a long or short term health condition.

Carers Together is a carer led charity that offers support for unpaid carers living anywhere in Hampshire including Southampton and Portsmouth.

Telephone: 01794 519495

Website: www.carerstogether.org.uk

Email: admin@carerstogether.org.uk

Carers' Directory of Services

NHS North Hampshire Clinical Commissioning Group (CCG) is responsible for making sure that local people have the health services they need.

Website: www.northhampshireccg.nhs.uk/carers-directory-of-services

The Princess Royal Trust for Carers in Hampshire

The Princess Royal Trust for Carers in Hampshire is part of a network of 144 Carer Centres in the UK. The network is co-ordinated by The Carers Trust. The Princess Royal Trust for Carers was founded by Princess Anne in Glasgow in 1991.

Telephone: 01264 835246

Website: carercentre.com

Email: info@carercentre.com

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Healthier Together

NHS Healthier Together aims to improve the health of children and young people in Dorset, Hampshire and the Isle of Wight.

Website: www.what0-18.nhs.uk

Android app: Google Play

Apple app: App Store

Hampshire and IOW CYP Crisis Line

• One to one confidential, emotional support
• Advice on healthy coping skills and resources
• Signposting to useful apps and websites

Chat Health

If you are aged 11 to 19 and want confidential advice from a ChatHealth nurse on: Relationships; Weight; Anxiety; Depression; Drugs; Smoking; Stress; Your Body; Alcohol; or Self Harm please text 07507 332160

Find out more about Chat Health

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Family Information and Services Hub

The Family Information and Services Hub includes Hampshire Local Offer and Hampshire Gateway

You can find information about what is going on in your area, details on how to access services, organisations and activities in Hampshire, and the advice and support that’s available.

Website: fish.hants.gov.uk/kb5/hampshire/

Healthy Child Programme

School nursing teams can offer advice to children, young people, families and education staff on issues including: Health advice and support; Sexual health; Immunisation; Growth; Childhood illness; Bed-wetting; Stopping smoking.

Find your nearest school nurse here

Website: www.southernhealth.nhs.uk/schoolnursing

Email: Hp-tr.schoolhealthadmin@nhs.net

Resources for Parents and Young People on the Waiting List

YPI Counselling, which offers family therapy, parent and specialist sexual abuse counselling, has compiled a list of resources for parents and young people on the waiting list.

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from: www.nhs.uk

Healthwatch Hampshire

Healthwatch is the independent patient champion created to gather and represent the views of local people. The aim of local Healthwatch is to give citizens and communities a stronger voice to influence and challenge how health and social care services are provided locally.

Website: www.northhampshireccg.nhs.uk

Telephone: 01256 705507

Email: nhccg.enquiries@nhs.net

Oakley Community Association

Oakley Community Association facilitate opportunities for social welfare, leisure and recreation to enable local residents of all ages to achieve their full potential.

Twitter: @OCAOakley

Telephone: 01256 781456 (Secretary: Eve Askew)

Website: ocaoakley.org.uk

Overton Recreational Centre

Overton Recreational Centre was formed as a registered charity in 1965 to provide for the sport and recreational needs of Overton and the surrounding area. The ORC supports three sites and over 30 acres of green space, playing fields and three halls.

Facebook: @overtonrecreationcentre

Twitter: @orc_overton

Website: www.overtonrecreationcentre.org.uk

Email: chairman@overtonrecreationcentre.org.uk

Please find ORC Newsletter:

• Issue 5 – October 2019

Diabetes UK

Diabetes UK South East aims to provide support, information, understanding and friendship to anyone affected by diabetes.

Telephone: 0345 123 2399

Facebook: @DiabetesUK

Website: www.diabetes.org.uk/south_east

West Hampshire Community Diabetes Service

The West Hampshire Community Diabetes Service is a free course explaining the importance of blood sugar levels, blood pressure and blood fats, and gives an opportunity to share and discuss within a group.

WISER

The WISER session will provide you with up to date information and advice to help you to manage your diabetes and can help you to improve your health.

Inclusion Basingstoke

The Inclusion Recovery Basingstoke Hub covers Chineham, Tadley, Overton, Whitchurch, Alton (where there is a weekly satellite clinic) and nearby areas for anyone affected by or wanting drug or alcohol support.

Telephone: 0300 124 0103 option 2

Website: www.inclusion.org

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

italk psychological therapy service

italk is a free service for patients with depression, anxiety or stress aged 16 and over who registered with a GP locally.

The main therapy offered is Cognitive Behavioural Therapy (CBT) which is a talking therapy which looks at thoughts, feelings and behaviours and teaches coping strategies and other ways to manage how you are currently feeling.

Call: 023 8038 3920

Facebook: @italkHampshire

Twitter: @italkHants

Website: www.italk.org.uk

Email: info@italk.org.uk

Every Mind Matters Quiz

Having good mental health helps us relax more, achieve more and enjoy our lives more. There are simple things we can all do to look after our mental health and wellbeing – take the quiz to get started today with a free plan, expert advice and practical tips.

Website: www.nhs.uk

Mental Health Support Directory

You can find out where to go for support and advice, along with useful addresses and websites to help keep you well in our Mental Health Support Directory.

Hampshire and IOW CYP Crisis Line

• One to one confidential, emotional support
• Advice on healthy coping skills and resources
• Signposting to useful apps and websites

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provides advice and support to empower anyone experiencing a mental health problem, campaigning to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

Ear Wax Removal Information

In line with many other practices locally and nationally the team at the surgery have taken the decision to cease offering ear irrigation at the practice.

For more information, please read our Ear Wax Removal Leaflet.

Oakley and Overton Support Directory

Our Support Directory helps you live independently.

You can view it here.

Village Agents (Overton)

Village Agents are volunteers who help older people to find information and services about getting out and about, getting around at home and money matters.

The Village Agents offer a weekly drop-in centre from 10:00 – 12:00 noon every Tuesday morning in the Palmer Room at the Community Centre.

Contact: Janet, Shailja or Graham on 07843 853003 or 07555 908197, email overtonva@ageconcernhampshire.org.uk

More information about Village Agents is available here:
www.ageconcernhampshire.org.uk/our-services/village-agent/

Find a referral form here.

Connect to Support Hampshire

Advice on everything from health and wellbeing to carers, managing at home and money matters is available from Connect to Support Hampshire.

Website: www.connecttosupporthampshire.org.uk

The Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk

Age Concern Hampshire

Age Concern Hampshire’s information and advice service provides over-50s with information on everything from benefits and housing to day care at our Wellbeing Centres and personal care at home.

Facebook: AgeConcernHampshire

Twitter: @ageconcernhants

Website: www.ageconcernhampshire.org.uk

Older Drivers Forum

The Older Drivers Forum is a not-for-profit organisation made up of experts in road safety aimed at keeping mature motorists on the road safely for longer.

They give practical and informative help and support to continue driving or pointing you in the right direction for an assessment to identify your driving needs – from wing mirror adapters to an elevated driving seat.

Visit: www.olderdriversforum.com

Call: 01962 846100

Older Drivers Forum – A Quick Guide

Red Cross

Chloe Walters from Red Cross comes to Oakley and Overton Surgery waiting rooms on alternate Fridays from 11:00 – 12:00 and can help signpost to many organisations.

Further information from reception and about Red Cross Community Connectors here.

Is your driving changing (RoSPA)?

Mobility is vital to maintaining a full and independent life, but as we grow older, our general health and fitness begins to decline. This often causes concern that older drivers may be at a higher risk of being involved in road crashes. Therefore, we need to help people to maintain safe mobility as they get older, says the Royal Society for the Prevention of Accidents (RoSPA) .

If someone is becoming unsafe to drive, it is important that they change the way they drive, or stop driving altogether if necessary. RoSPA’s website, www.olderdrivers.org.uk, has information on the law about driving licences, driving assessments and advice for drivers and family members.

Call: 0808 801 0822

Email: info@olderdrivers.org.uk

Is your driving changing?

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life, believing in a world where everyone can love later life.

Telephone: 0800 169 2081

Website: www.ageuk.org.uk

Toenail cutting service

Age Concern Hampshire’s toenail cutting service helps over-50s to stay active and remain mobile.

Did you know that according to national research, one in three older people cannot reach their toes, making it virtually impossible to care for their feet?

Uncut toenails can make it uncomfortable to walk and having healthy feet also improves balance, which helps prevent falls and injuries.

Age Concern Hampshire aims to keep costs as low as possible, to make the service available to everyone that needs it.

Qualified foot care professionals offer toenail cutting and provide a basic foot health check at appointments which are charged at £16.

Diabetics welcome.

There are clinics in Overton, Oakley and various location in Basingstoke.

For more information, and to book appointments, please call 01256 423874

Frailty Focus

If you are thinking about the future, or feel that a family member or friend needs to start doing so, lots of tips are available from Frailty Focus, a campaign commissioned by NHS North Hampshire Clinical Commissioning Group.

Website: www.frailtyfocus.nhs.uk

Support Directory

This directory is aimed at helping you to live independently.

Support Directory

Advice, tips and tools from the NHS

Find out about eating well, whether you are a healthy weight and exercise programmes and tips to improve your fitness and wellbeing.

Website: www.nhs.uk/live-well

Health and Care Videos

A library of Health and Care Videos is available online.

They can also be downloaded through these links:

Connect to Support Hampshire

Advice on everything from health and wellbeing to carers, managing at home and money matters is available from Connect to Support Hampshire.

Website: www.connecttosupporthampshire.org.uk

Mental Health Support Directory

You can find out where to go for support and advice, along with useful addresses and websites to help keep you well in our Mental Health Support Directory.

Easy Read Resources

Find easy read resources to healthcare below:

Annual health checks

Getting ready for my health check

Keep Yourself Healthy – A guide to a Healthy Mouth

Hospital Passport

Dental Passport

Questions to ask

Smear Test

Pain Tool

Me and my boobs – Breast  cancer what does it mean to me?

Breast Screening

How to look after my balls

Bowel screening

Planning your Pregnancy

Antenatal care is provided by our midwife – please book an appointment with her as soon as you know you are pregnant.

NHS Pregnancy and Baby Guide

Your Antenatal Care

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Phio Musculoskeletal (Physiotherapy) Assessment Tool

The Phio App

The Phio App – which can be accessed via www.circlehealth.eql.ai – is a digital assessment tool for Musculoskeletal support or conditions whereby you may wish to see a physiotherapist.

What is Phio?

Phio is an innovative digital assessment tool which allows patients to access support for their condition 24/7. Designed by expert physiotherapists and underpinned by the latest clinical guidelines Phio is an instantly available, digital consultation. It uses efficient clinical decision trees to accurately assess and signpost patients to appropriate care pathways. Phio will ask questions about you and your symptoms then, based on your responses, signpost you to the most appropriate level of care, for example face to face physiotherapy, extended scope physiotherapy or telephone/remote management.

If your condition is not suitable for the Physiotherapy service, or there are any clinical concerns, these will be detected by your responses and Phio will signpost you accordingly to the most appropriate service. For peace of mind all assessments are reviewed by a physiotherapist to ensure the correct decision has been made.

Why have I been asked to use Phio?

Using Phio will ensure patients’ necessary information is captured all in one place, allowing for efficient signposting to the best suitable care. It supports them to begin their management in the right pathway from the beginning, giving them more control and ownership of their health and recovery.

How does Phio help me?

Around 30% of the population suffer with an MSK (musculoskeletal – muscle, bone or joint) condition. Phio offers a modern, simple yet highly effective solution for these patients providing a quick and accessible tool to advice and guide on to the required pathway of care.

Through state of the art technology and questions, which are designed around the local service, Phio offers a route to fast tracked patient care. Therefore providing less need for numerous face to face assessments to determine who the right clinician is to help. This is particularly convenient for those with busy lives, time constraints and/or in physical pain who can access the tool from the comfort of their own homes.

Why do I have to complete it?

Phio is not mandated to be used. However by completing Phio patients’ care providers are sufficiently equipped with the necessary information they require, in far more detail than possible in a standard referral, to be able to signpost patients to the most suitable care. Our vision for patient care is geared around technology and streamlining the patient journey using Phio allows us to do this.

What happens after I complete it?

Circle’s admin team will download the referral and register this with the Circle Patient Administration System. Depending on the outcome of the clinical triage these could either be to book a Physioline appointment; refer onto a physiotherapy provider or for further clinical review.

How long will it take to complete?

Although a typical assessment takes approximately 10-15 minutes, completion time largely depends on the patient as different elements of their health will need to be considered such as the number of body parts affected, complexity of the condition and past medical history.

What happens if I don’t complete this?

There are still other options available to seek help for an MSK condition in the event of not completing Phio. Traditional methods such as the following can be considered:

• Booking an appointment with your GP
• Seeking advice from your local pharmacy
• Self-management via the Circle website: www.circlehealth.eql.ai
• Private treatment

How do I access Phio?

Phio can be accessed via www.circlehealth.eql.ai

• For further information, please contact the surgery or see this poster: Circle – Phio

Vitamin D

Good nutrition is essential for our health and wellbeing but there is some confusion about what we need to stay healthy.

The Self Care Forum issues Nutritional Fact Sheets, including one about why Vitamin D is important and how to get your recommended daily intake.

Becoming a Dementia Friend

Our recent session entitled Becoming a Dementia Friend looked at five key messages.

PSA (prostate specific antigen) test

Before you have a PSA (prostate-specific antigen) test you will need to confirm that you have not:

• Got symptoms of, or are on treatment for, an active urinary infection
• Ejaculated in previous 48 hours
• Exercised vigorously in previous 48 hours
• Had a prostate biopsy in previous six weeks

Self Care Forum

The Self Care Forum aims to further the reach of self care and embed it into everyday life.

Self Care is the actions that individuals take for themselves, on behalf of and with others in order to develop, protect, maintain and improve their health, wellbeing or wellness.

Telephone: 020 7421 9318

Website: www.selfcareforum.org

Email: libby.whittaker@selfcareforum.org

Get it on

Your guide to sexual health services in Hampshire.

Twitter: @getitonhants

Telephone: 0300 300 2016

Website: www.hants.gov.uk/socialcareandhealth/getiton

Coil fitting and what to expect

Please make a normal 10 minute appointment with Dr Lindsay or Dr Decker to discuss having a coil fitted or changed.

Advice about long acting reversible contraception.

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Lets Talk About It

Solent NHS Trust Sexual Health Service provides Sexual and Reproductive Health (SRH) and Genito-Urinary Medicine (GUM) services across Hampshire (exc. Isle of Wight), Portsmouth and Southampton.

Facebook: www.facebook.com

Twitter: www.twitter.com

Telephone: 0300 300 2016

Website: www.letstalkaboutit.nhs.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9:00 – 20:00.

Telephone: 0300 123 7123

Smokefree Hampshire

Smokefree Hampshire is a free and confidential local stop smoking service – find out why it’s more important than ever to quit during the Covid-19 outbreak

The team offers a range of free support options to help you quit. Smokefree Hampshire can also arrange stop smoking medications, supply NRT, or a vaping voucher scheme if you’re ready to switch to an e-cigarette.

Telephone: 01264 563039 or 0800 772 3649

Website: www.smokefreehampshire.co.uk

Email: smokefree.hampshire@nhs.net

Smokefree Life Berkshire

Smokefreelife Berkshire is a free service from Solutions 4 Health serving Bracknell, Reading, Slough, Windsor and Maidenhead, West Berkshire and Wokingham, offering support that works!

Website: www.smokefreelifeberkshire.com

Basingstoke: Walking for Health

If you would like to a gentle way to improve your fitness, make new friends and enjoy your local parks and open spaces, do come along to a free health walk. More than 200 people a week are ‘Walking for Health’ in Basingstoke and the surrounding areas.

Website: www.walkingforhealth.org.uk

WW

WW (formerly known as Weight Watchers) and Hampshire County Council are working together and would like to offer you a free 12 sessions.

More information for Hampshire residents

Telephone: 0345 602 7068 quoting: WWRS095 or visit www.com/uk/hampshire

Website: www.weightwatchers.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk